Privacy Notice

Last Updated: 07/12/2024

Clearline ("we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Notice outlines how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

1. Who We Are

Clearline(UK) Ltd specialises in Domestic Arboricultural Services and Industrial/Railway lineside maintenance. For the purposes of data protection law, we act as the “Data Controller” for the personal data collected.

2. Information We Collect

We may collect and process the following data:

  • Personal information including : Name, Address, Telephone / Mobile Number, Email Address, Date of Birth, National Insurance Number, Gender, Ethnicity, Martital Status
  • Medical Information including : Disabilities, Learning difficulties, Drugs & Medical Screening results and Next if Kin
  • Qualifications / Accreditations / Compencies and Tickets held and their scanned copies
  • Training & Employment history, Sponsorship, Payments made, work completed through us and or others.

This information is collected directly from you when you:

  • Contact us via our website or other communication channels.
  • Enquire about or request our services.
  • Provide your details as part of a contractual agreement.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to enquiries and provide the services you have requested.
  • To maintain records and manage contracts with clients and contractors.
  • To ensure compliance with industry standards and regulatory requirements.
  • To communicate relevant updates, including safety or operational notices, where appropriate.

4. Legal Basis for Processing

We process your data based on one or more of the following lawful grounds:

  • Contractual Necessity: To fulfill our contractual obligations to you.
  • Legitimate Interests: To manage our business operations effectively and ensure service quality.
  • Consent: For specific activities where you have given clear consent (e.g., marketing communications).

5. Data Sharing

We may share your personal data with:

  • Our employees and subcontractors who require the information to deliver our services.
  • Third-party service providers, where necessary (e.g., software providers, accountants, or legal advisors).
  • Regulatory bodies, if required for compliance.

We do not sell or share your personal data with third parties for marketing purposes.

6. Data Retention

We will only retain your personal data for as long as is necessary to fulfill the purposes outlined in this notice, including satisfying legal, accounting, or reporting requirements.

7. Data Security

We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data in certain circumstances.
  • Restriction: Request limitation of data processing in certain cases.
  • Objection: Object to our processing of your data where we rely on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please contact us at the details below.

9. Contact Us

If you have any questions about this Privacy Notice or wish to exercise your rights, please contact:

Clearline (UK) Ltd
8 River Court, Abercynon, Mountain Ash. Wales CF45 4SH
Telephone : +44 7457501010
E-mail : info@clearline.ltd

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

11. Updates to This Privacy Notice

We may update this Privacy Notice periodically. Any changes will be posted on this page, and where appropriate, notified to you by email.